Closed

ITIL 4 Foundations Training and Exam

Tender ID: 560335


Tender Details

Tender #:
DM-24625  
Status:
Closed
Publish Date:
26 June 2024
Closing Date:
10 July 2024

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠To ensure the maintenance of a high level of resilience and preparedness, GRDC requires support from a specialist security services provider to deliver proactive and reactive services to cyber security threats. Predominantly, the services provider will provide security monitoring services along with on-hand expertise in the event of an incident to ensure an effective and rapid response – minimizing potential damage or downtime.

Expected outcomes of this procurement activity include:

• Reduced risk/impact from cyber security threats. Early detection of threats through continuous monitoring across the GRDC environment reduces the risk of damage from cyber threats.

• Assurance. Expert advice and validation of best practices across the GRDC environment, including compliance with industry standards and regulations (including ISM / Essential 8).

• Capability enhancement. Having expertise on hand with knowledge of the GRDC environment will allow for a guided and rapid response to security risks and issues.

• Enhanced awareness. Through the delivery of education materials and phishing simulation campaigns, these services will level up GRDC end-user awareness of cyber security.

• Visibility. The service provider will aid GRDC in quantifying its cyber security risks, including through the provision of vulnerability assessments, threat intelligence and actionable reporting.

Please refer to the attached document for GRDC's Statement of Requirements.  



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