Building Excellence in Support and Training (BEST) 2024-25
Tender ID: 547796
Tender Details
Tender Description
The Australian Government is inviting applications through a demand driven process to deliver services under the Building Excellence in Support and Training (BEST) program.
The BEST program links closely to the Advocacy Training and Development Program (ATDP), which provides the essential skills for claims, advocacy and wellbeing work.
BEST is intended to assist the veteran and defence communities by providing support and resources to ex-service organisations (ESOs) for compensation and/or wellbeing advocacy. It assists ESOs by providing a contribution to the work of their advocates and support staff. It does not fully fund an organisation.
The objectives of the program are to assist ESOs to:
- improve the quality of claims received by the Department of Veterans’ Affairs (DVA) at the primary determining level.
- reduce the rate of appeals to the Veterans’ Review Board (VRB) and the Administrative Appeals Tribunal (AAT)
- promote the provision of wellbeing services to the veteran and defence community.
The intended outcomes of the program are to ensure:
- the veteran and defence communities are able to benefit from having better informed ESO advocates who can ensure claims lodged with DVA are of a high standard and contain all required information to enable timely and quality decisions.
- ESO advocates will assist in improving claims assessment efficiency.
- the veteran and defence communities will have access to appropriate compensation and wellbeing advocacy services.
Location
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania