Closed

Website Technical Support and Maintenance

Tender ID: 546029


Tender Details

Tender #:
DM-21590  
Status:
Closed
Publish Date:
8 December 2023
Closing Date:
18 December 2023

Tender Description

This Tender is invited by the Issuer.

The scope of work for this tender includes the following:

  • Provide general Drupal webmaster support services, including troubleshooting, bug fixes, and updates.
  • Proactively monitor and maintain critical systems, including Drupal and other related technologies.
  • Perform regular health checks and Drupal updates as required.
  • Fix bugs and check for errors in Drupal code and configuration.
  • Check website system event and error logs and investigate and repair any issues found.
  • Provide cyber and physical security support for Drupal systems and data.
  • Implement and maintain data protection and business continuity measures for Drupal systems and data.
  • Provide support for operating systems and applications used in conjunction with Drupal.
  • Assist with software integration, implementation, change management and training for Drupal systems.
  • Design and develop user experience (UX) and user interface (UI) for Drupal websites.
  • Perform website accessibility testing and ensure compliance with relevant standards.
  • Ensure that the website and systems adhere to the DTA Digital Service Standard.

Estimated start date: Thursday, 01 February 2024

Initial contract duration: 12 months

Extension term: 12 months

Number of extensions: 2

Location of work: ACT, NSW, NT, QLD, SA, TAS, VIC, WA, Offsite

Working arrangements: Monthly meetings with the supplier will be required, or on an as needs basis.