Debt Collection Services
Tender ID: 520238
Tender Details
Tender Description
TAFE Queensland (the Customer) is the largest and most experienced provider of vocational education in the state. Each year TAFE Queensland enrols over 120,000 students across a network of 50 campuses in Queensland, internally organised into 6 geographic regions. Our offering spans foundation skills and entry level qualification to high education degrees across more than 500 programs. TAFE Queensland’s Finance team has a need to procure a provider to manage debt collection services for all TAFE Queensland regions.
TAFE Queensland has issued this Invitation to Offer with the objectives of establishing a Contract with a supplier who can provide debt collection services for all TAFE Queensland regions.
The initial proposed contract term will be 3 years plus 2 x 12 month extension options.
Business objectives:
- Deliver process efficiencies by providing the most efficient and cost effective mechanism for the provision of debt collection services;
- Establish a set of agreed standard terms and conditions
- Ensure TAFE Queensland Finance benefits from discounted pricing; and
- Have an agreed standard of customer service and responsiveness.
Location
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