Closed
Employee Assistance Program (EAP)
Tender ID: 517743
Tender Details
Organisation:
Tender #:
30437
Status:
Closed
Publish Date:
4 February 2023
Closing Date:
1 March 2023
Tender Description
The Consultant shall provide an employee assistance program (EAP) that incorporates the following:
• access to a confidential counselling service (including trauma) which will provide support and assistance in dealing with personal, work related and career issues;
• facilitate a commitment from employees to participate in early intervention before an issue impacts on work performance and greater impacts on personal health and wellbeing;
• provide employees with assistance in developing strategies as to how to deal with problems themselves;
• refer employees to other services for assistance, where necessary;
The Consultant shall provide services related to the well-being of employees of Whitehorse City Council. These services shall include the following:
• General counselling;
• Trauma counselling;
• Referral to other services;
• Manager Assist
Generally, employees of Whitehorse City Council may make direct contact with the provider to seek counselling support. Alternatively, members of the People and Culture Department or a people manager may facilitate the process depending on the situation.
The EAP is only to be accessed by current employees of Whitehorse City Council unless approval has been given by the Contract Supervisor or Manager People and Culture for a departing employee to retain access for a nominated period of time post employment.
Ordinarily, the scope of work does not extend to family members or volunteers. However, the Manager People and Culture or the Contract Supervisor may provide approval to extend services to individuals in those groups by request. Without this approval, Council will not be liable to cover the cost of the services provided to those groups.