21328 One (1) Senior Business Analyst

⁠⁠⁠ ** IMPORTANT NOTE: Seller must complete and submit the attached Home Affairs Seller Response Form to address the requirements. If the response form is incomplete or not submitted, then seller’s submission may not be accepted. Please always use the current version attached to the opportunity as the form can be updated at any time.

Corporate and Case Systems Branch (CCSB) is responsible for support and maintenance of the Department’s corporate, case management and Service Management systems. These include the Connected Services portal, SAP human resources and finance, SAP business warehouse reporting, , records management (TRIM Content Manager 10) and case management including compliance, Case Management and Detention System (CCMD), operational incident and crisis management (OPTICS and ZEUS).

The successful candidate will be part of the Corporate & Case Systems Delivery Section that overseas ICT delivery for the Branch. You will be working with the HR & Finance Systems Section and working on the transition to whole of government enterprise resource planning system (govERP). The successful candidate will be delivering a range of standardised corporate and financial services into a single platform.

GovERP is part of the Government’s Shared Services Program, which seeks “to consolidate, standardise and automate the delivery of core transactional corporate services across non-corporate Commonwealth entities.”

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

* Providing strategic planning, mapping and modelling development;
* Leading a gap-analysis to determine whether any of the existing capabilities held within the Department can meet the requirements for a future visualisation capability;
* Developing the solution blueprint for a future visualisation capability;
* Identifying and conveying (orally and in writing) the objective of a business need to the appropriate stakeholder level – enterprise, program, operational and project levels;
* With business stakeholders, prioritising each business requirement according to its merits of enhancing business efficacy;
* Leading and managing complex projects and ensuring they are delivered to meet project objectives;
* Managing multiple tasks with competing priorities and deadlines;
* With business stakeholders, presenting all pertinent business information to an agreed standard as required by ICT to enable solution design and application support in accordance with agreed and approved business requirements;
* In consultation with business and ICT stakeholders, developing innovative solutions to identified business challenges;
* Managing the development of effective working relationships with stakeholders and include qualities such as ethics, trustworthiness and personal organisation;
* Working in and across teams for varying duration to achieve the identified work area outcomes - this may require team leadership and/or technical leadership skills;
* Organising, facilitating and co-facilitating workshops to extract business requirements and defining new or improved business processes;
* Defining and documenting new business practices and processes in a consistent and easily understood manner and facilitating the agreement and sign-off of these with appropriate stakeholders.

Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices.

The Specified Personnel will also be responsible for producing the following deliverables, including but not limited to:

* Business Specifications;
* Functional Specifications;
* Defect Resolution Specifications;
* Technical Specifications;
* Risk Management Plans;
* Requirements Management Plans;
* Use Case model and Use Case Specifications;
* High level and detailed business requirements documents.