4 X Business Analyst

⁠⁠⁠The Deliverables for the Business Analyst include, but are not limited to the following:

The Information Technology Division (ITD) is responsible for developing and providing a wide range of services to support the business and operating environment of the department and some of its portfolio agencies. ITD's role is to provide expert, specialised and highly efficient information technology support services including maintaining and developing ICT applications and infrastructure

The position may require business analysis to be conducted for either waterfall delivered projects, or in an agile delivery model under SAFe.

Strong liaison and interpersonal skills including the ability to:

• Engage with requesting business areas and other project stakeholders.
• Discuss technical matters with both technical and non-technical staff; and
• Negotiate outcomes between business and technical areas
• Work closely with staff to facilitate systems development.

• Demonstrated experience in transformational programs, guiding and driving product owners/business SME to develop user journey, business features, streamline business processes and consolidate common services/data to deliver business change to deliver contemporary customer experience.
• Demonstrated experience in driving business process consolidation among varieties of stakeholders to identify business patterns to deliver value add services.
• A proven track record in working in Agile environment to develop requirements artefacts for a complex multi – business streams transformation programs
• Experience to analyse existing IT applications, common services and dependencies to develop enabling technical platform requirements.
• Experience documenting high and detailed level business requirements features, business process modelling techniques, wireframes, functional and non-functional user stories of a high quality that meet the needs of the target audiences.
• Experience designing and facilitating workshops that include a variety of internal and external stakeholders across all levels.
• Proven performance in translating and communicating complex technical information to executive level non-technical management.
• Good understanding of contemporary technologies, digital services standards and best industry practices in delivering IT services.