CX Designer
Tender ID: 466763
Tender Details
Tender Description
The Australian government has introduced the Consumer Data Right giving consumers greater control over their data. Part of this right requires the creation of common technical standards making it easier and safer for consumers to access data held about them by businesses, and – if they choose to – share this data via application programming interfaces (APIs) with trusted, accredited third parties.
The Data Standards Body (DSB), which sits within the CDR Division in Treasury, has been established by the Australian Government to deliver open technical standards that support the CDR in empowering Australian consumers to share their data simply and safely with organisations of their choosing.
The DSB is responsible for assisting Mr Andrew Stevens, the Chair, in the development of common technical standards to allow Australians to access data held about them by businesses, and direct its safe transfer to others.
The work of standards development is conducted as part of the development of the CDR regulatory framework. The DSB works in close consultation with Treasury colleagues responsible for CDR policy, rules, sectoral assessments, engagement with the CDR community and program leadership, the Australian Competition and Consumer Commission (ACCC) as lead regulator of the CDR, supported by the Office of the Australian Information Commissioner (OAIC).
The CDR is intended to apply sector by sector across the whole economy, and began with the banking sector. The next step for CDR is in the energy and telecommunications sectors with other sectors to follow.
Working groups have been established to support the DSB in designing, and testing the open standards it develops; with input provided by the Data Standards Advisory Committee (DSAC) and working groups. CDR CX artefacts, including draft guidance materials, API specifications and implementation materials are being shared on our website and on GitHub.
Description of Services
In order to support the Data Standards Chair (Chair) in the creation and review of Consumer Data Right (CDR) Data Standards, the Consumer Experience (CX) Team collectively researches, consults on, designs, develops, and drafts CX artefacts, including contributions towards the Data Standards.
The CX Designer reports to the Data Standards Body’s (DSB’s) CX Team Leader and is responsible to the DSB’s General Manager for contributing to the development of CX Data Standards.
The CX Designer is primarily required to develop and deliver industry-grade design artefacts, and contribute to report writing for applied research, and publication purposes.
Primary areas of focus include CDR usability, consumer comprehension, and supporting CDR participant implementation through the provision of open-source artefacts. All are evolving and require continuous maintenance.
Location
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
Australian Capital Territory
