Closed
Complaint Management System
Tender ID: 458582
Tender Details
Organisation:
Tender #:
ITOPTO202112
Status:
Closed
Publish Date:
17 June 2021
Closing Date:
6 July 2021
Tender Description
The Pubic Trustee Queensland is inviting offers for the establishment of a Queensland Information Technology Contracting (QITC) Contract for the provision of a Complaints Management System (CMS), under a Software as a Service (SaaS) model to effectively support staff to record, manage and report on complaints and measure performance against complaints resolution timeframes and customer satisfaction.
Location
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