Closed
Service Desk Analyst – Level 1
Tender ID: 456339
Tender Details
Organisation:
Tender #:
13113
Status:
Closed
Publish Date:
12 May 2021
Closing Date:
19 May 2021
Tender Description
We are looking for an experienced Service Desk Analyst to work in a high performing, fast paced customer service focused team environment, under direction of the Service Desk Team Leaders. Service Desk Analysts provide level 1 help desk support to users of the Department's Information and Communications Technology (ICT). Service Desk Analysts respond to user enquiries, assess problems and issues with the Departments ICT hardware and software and help to resolve these issues for end users.
Service Desk Analysts provide support via four channels phone, email and an online portal and face to face in our ICT Service
Location
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