Closed
Sprinklr SaaS
Tender ID: 450103
Tender Details
Organisation:
Tender #:
11779
Status:
Closed
Publish Date:
19 March 2021
Closing Date:
24 March 2021
Tender Description
• 12-month contract, with 3 x 12-month contract extension options
• 24 basic seats
• 2 approver seats
• 3 million mentions a year
• 20 managed support hours a year
• 24/7 365 technical support, with a response time of 2 hours
• Live link reporting
• 250 Facebook channels to be authenticated
• 2 days of face-to-face on-boarding training
• Designated account and technical manager
• Quote to include cost per year over the contract period, including each extension option
• Response to include, as a separate item, the cost per unit to purchase additional seats
• Response to include, as a separate item, the cost to increase mentions capacity by 1 million.
Location
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