Medical Alarm, Emergency Response and Monitoring services to New Zealand Veterans
Tender ID: 443903
Tender Details
Tender Description
The New Zealand Defence Force (NZDF) on behalf of Veteran Affairs (VA) has a requirement and responsibility to ensure all veterans receive entitlement, services and support available to them. NZDF wishes to contract with a provider to provide medical alarm, emergency response and monitoring services to New Zealand veterans.
NZDF requires a solution that enables a provider to be responsive and flexible in providing the service, taking into consideration VA has a somewhat unique complexity of needs. The provider would need to be willing to work with VA to tailor the package to account for NZDFs environment. The market needs to have an understanding of providing social services or experience in working with such clients.
NZDF wishes to contract with a provider to supply safe, effective and efficient medical alarm, emergency response and monitoring services to VA by fully trained and qualified staff.
This Request for Proposal (RFP) is seeking responses from the market to provide information and capability relating to the requirements detailed in this RFP.
The proposed term of the Agreement will be for an initial period of 3 years with provision for three subsequent right of renewals, for a period of 2 year each, at NZDF's discretion.
Questions are encouraged and you may request that they are kept confidential providing that they are commercially sensitive. NZDF reserves the right to provide supplementary information to all Respondents should a confidential question highlight a point requiring clarification to other Respondents.
Please note that this tender, and all documentation related to it, is only available on NZDF’s SmartProcure website: https://nzdf.bravosolution.com
Suppliers must logon to SmartProcure to access the tender and submit a response. Registration is simple and free, just click “Register Now”. If you require assistance this is available by email to dcs@nzdf.mil.nz
All enquiries regarding this tender must be in writing through NZDF's SmartProcure message system. NZDF will endeavour to respond in writing to written enquires within two working days.
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