Closed
Industry Notice – Engagement Platform (including CRM) and Services
Tender ID: 441280
Tender Details
Organisation:
Tender #:
CSC000728
Status:
Closed
Publish Date:
10 December 2020
Closing Date:
21 December 2020
Tender Description
CSC is building towards a Connected Service Culture aimed to transform all aspects of our customer operations including our people, our processes, our technology and our data. One part of this program of work involves implementing a Customer Engagement Platform, with a range of components including an enterprise Customer Relationship Management (CRM) suite. CSC is currently intending to approach the market for capabilities of this nature in late December 2020.