SharePoint Level 2 Administrator
Tender ID: 431670
Tender Details
Tender Description
- Provide Level 2 Support for the SharePoint information management platform (permissions, site configurations, metadata management, etc. excluding software development or infrastructure management)
- Communicate information management policies and requirements to Treasury stakeholders
- Work with the SharePoint Development Team to resolve technical issues and enable a consistent end user experience and accessibility to content
- Develop training resources for SharePoint users and Level 1 Service Desk Support, where required and as directed
- Conduct technical training for SharePoint Content Managers
- Under the direction of the Agency Information Manager, contribute to the development of information management policies and strategies
- Under the direction of the Agency Information Manager, contribute to the records-management of SharePoint content (transfers, disposals, migrations) in accordance with Treasury’s Information Governance Framework and the Archives Act 1983.
- Along with the Information Strategy Team, enable provision of a consistent, efficient and compliant information and records management environment at Treasury
Responsibilities:
- Respond to service requests for Lvl 2 SharePoint support in accordance with agreed SLAs
- Maintain control records of SharePoint content movement, deletion or transfer
- Regular reporting on SharePoint content metrics, as directed/agreed
- Attend and contribute to SharePoint governance bodies
- Advise the Agency Information Manager of emerging issues or opportunities regarding SharePoint information management capability
Location
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