ATO seeks to engage a highly skilled Atlassian expert to assist in the development and improvement of the use of Atlassian products that comprise the P3IMS Jira instance.

Business users require changes to the Jira products to meet their business needs, to achieve this we require assistance to analyse, define and change the instance to support business needs.

This resource should be Canberra based and be willing to work on site with the project team.

The outputs to be developed will be determined in consultation with business. Examples include developing forms, dashboards, automation and providing guidance on new Service Desk implementations. The hours required to build the outputs will be planned before each engagement.

The contractor will be provided with work packages approximately once every 3 months. The contractor will:

• Evaluate the work proposed package/s
• Determine in consultation with business the hours required to complete the work package/s
• In conjunction with business implement the proposed output of the work package/s
• Document the solutions in conjunction the business
• In conjunction with business perform TDV and BDV
• Provide knowledge transfer to ATO staff working with the contractor