Australian Capital Territory, Tasmania New South Wales : Central West, Far West, Hunter, Illawarra, Murray, Mid North Coast, Riverina, New England, Orana, Southern Highlands, Far North Coast, Sydney Queensland : Cairns & Far North Queensland, Gladstone, Mackay Whitsunday Region, Mount Isa & North West Region, Rockhampton, South East Queensland, South West & Darling Downs, The Central West, Townsville, Wide Bay Burnett Victoria : Barwon South West, Gippsland, Grampians, Hume, Loddon Mallee, Melbourne Metro South Australia : Central Region, Eyre Peninsula, Metropolitan, Murray Mallee, Outback, Southern & Hills, South East Western Australia : Gascoyne, Goldfields/Esperance, Great Southern, Kimberley, Mid West, Peel, Perth Metropolitan, Pilbara, South West, Wheatbelt Northern Territory : Alice Springs, Darwin, Katherine, Nhulunbuy
Category:
Business Administrative Services : Interpreting & Translating Community & Social Services : Aged Care & Housing, Disability Support Services Education & Training : Vocational Education & Training
Status:
Current
Closing date:
09-03-2020
Description:
The Department is seeking to engage an organisation/s or consortia experienced in providing sign language (predominantly Australian Sign Language) interpreting and translation services with a demonstrated understanding of the aged care environment to provide services to older Australians who are deaf, deafblind or hard of hearing that are wishing to access and/or are in receipt of Commonwealth funded aged care services.
The Australian Government aims to provide choice through a range of options to support older people who need assistance. This includes supporting people to remain living at home and through residential care for those who are no longer able to continue living in their own home.
My Aged Care is the entry point and service delivery platform for the Australian aged care system, supporting millions of vulnerable older people and those who care for them. My Aged Care can be accessed through different channels, including face-to-face, telephony and online options, providing consumers with choice that best meets their needs and preferences. My Aged Care provides information about aged care through a website and service finder, eligibility, registration, and support through a dedicated contact centre, nationally consistent face-to-face assessments to determine care needs, and referral to Commonwealth-subsidised aged care services.
From a practical perspective, older Australians wishing to access Commonwealth funded aged care services must register through My Aged Care by phone, via their GP or online using self-service. Following registration, the older person is referred for an aged care assessment to determine their level of need, which is documented in a support plan. This assessment is completed face to face, normally in a person’s home. Where required, the assessment organisation will refer the older person to a provider organisation in order to access services. Services include basic home support services, comprehensive home care services and residential aged care services. Once a provider accepts a client for the purpose of providing services, the provider will develop a care plan with the client.
Older Australians who are deaf or hearing impaired may wish to receive sign language interpreting services to assist with initial engagement with the aged care system through My Aged Care and then ongoing support as they navigate the aged care pathway from assessment through to service provision (and re-assessment as the need arises). This may include assistance to initially engage with My Aged Care, aged care assessors and providers through to ongoing support so that they can fully participate in ongoing assessments/ discussions regarding their service and care needs.
The Department of Health is seeking to engage an organisation(s) or consortia experienced in providing sign language (predominantly Australian Sign Language) interpreting and translation services with a demonstrated understanding of the aged care environment to provide interpreting services to older Australians who are deaf, deafblind or hard of hearing that are wishing to access and/or are in receipt of Commonwealth funded aged care services.
The Department proposes to purchase the Services under Official Orders, issued under a Deed of Standing Offer with a Panel Member(s) on an as-needs basis, in accordance with the arrangements set out in those Deeds of Standing Offer. The Department does not warrant that any particular volume of Services will be purchased from any Panel Member during the term of the Deed of Standing Offer.
