Senior Service Designer for Innovative Procurement Project
Tender ID: 374926
Tender Details
Tender Description
Finance is seeking to determine the most effective and efficient way to source modernised digital records capability through a co-design process. The Senior Service Designer will play a key role in that process.
The service designer will work in a multidisciplinary team which may include Enterprise Architects, User Researchers, Policy experts and Subject Matter Experts.
You will work closely within a multidisciplinary team, applying service design methods to refine and deliver an efficient and user-centred service experience, for users of a new set of arrangements for sourcing technology to support Digital Records Transformation.
You will contribute to refinement of a capability maturity model to improve government’s investment in information management, enabling vendors to offer solutions that meet the changing needs of government.
You are experienced in utilising design standards, including the Digital Service Standard and best practices to help others see problems from a different perspective, balancing customer empathy and creative skill with government awareness.
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