Meta User Researcher - Canberra
Tender ID: 346103
Tender Details
Tender Description
The meta user researcher will leverage a combination of primary and secondary research to identify and curate strategic and tactical insights, and to share these insights across multiple research streams and with senior stakeholders. The meta user researcher will help to communicate concepts and insights in creative and compelling ways.
You will be working with a new team, which is expected to include Enterprise Architects, Service Designers, User Researchers and Subject Matter Experts.
The meta user researcher will work in a multidisciplinary team to build an understanding of a complex service’s users and their behavior. They will be responsible for drawing insights from multiple research sources (including quantitative sources, past research and current research conducted by a team of user researchers), cross-pollinating these insights across multiple research teams, and communicating these insights to stakeholders. The meta user researcher will have extensive experience working in Agile and, ideally, experience with the Commonwealth Digital Service Standard.
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