Jemena Limited (Jemena) is seeking responses from interested parties to administer its annual marketing incentive rewards program.

The provision of services include:
* The establishment and maintenance of three claim portals (including NSW consumer, NSW Trade and ACT consumer),
* Design, printing and production of separately branded NSW and ACT EFTPOS/Visa cards,
* Claim verification process,
* Issuance of Cash card rewards,
* Load of Cash Card Funds,
* 1800 customer service support line for card queries, and
* Program reporting.

Refer to the agreement schedule 2 for further detail.

Jemena intends to appoint an agency on the basis of a two year (2) contract, with a 1 x 2 year option to extend.

Closing date and time: 11th October 2017, 5pm.

Important Note: Respondents should note that answers to the questions should be addressed in the comment box provided or the attachment field per each question. Failure to address answer in specified question/attachment field will result in a zero scoring.

All questions must be addressed through the online forum, any questions not raised through this forum will not be responded to.

Jemena looks forward to your submission.