Closed

Commentline System Replacement

Tender ID: 246253


Tender Details

Tender #:
EOI15198  
Status:
Closed
Publish Date:
20 October 2015
Closing Date:
4 November 2015

Tender Description

⁠⁠⁠The Queensland Government is seeking Proposals for the replacement of the Commentline System.

The objective is to purchase a solution/system or software as a service which can be adapted for use by TMR to capture and record customer contact and complaints. TransLink Division are seeking proposals that respond to the Expression of Interest and the requirements for these goods and services, including details of:
* A sustainable solution;
* Understanding and experience in providing similar solutions;
* Data migration;
* Support and maintenance capabilities;
* Statement of capability to deliver;
* Indicative costs.

For detailed information on the specific goods / services sought under this Expression of Interest, please review the "Specification Document - EOI15-198 - Commentline System Replacement."

Please provide all questions and clarification requests by 02 November 2015 to:

Brent Phillips
Manager ICT Contracts (Contracts, Operations & Performance)
TransLink Division | Department of Transport and Main Roads
e ICT_Contracts_and_Procurement@tmr.qld.gov.au