Closed

Request for Tender for the Provision of Services in Regional Processing Countries

Tender ID: 215887

Tender Details

Organisation:

Department of Immigration and Border Protection

Tender #:

DIBP RFT 28/14

Status:

Closed

Publish Date:

31 January 2015

Closing Date:

27 March 2015

Tender Description

⁠⁠⁠The Department of Immigration and Border Protection invites interested parties to submit Tenders in accordance with this Request for Tender for the provision of services in Regional Processing Countries.

Services will be required to be delivered within the Regional Processing Centres on Nauru and Manus, Papua New Guinea, as well as limited services within the local communities of Nauru and Manus to support settlement activities for Refugees. Potential suppliers will be able to bid for one or both service categories listed below.

The Request for Tender seeks responses in relation to two service categories.

Service Category 1. Health Services, which includes:
(a) Health screening and assessment processes;
(b) Health promotion and education programmes;
(c) Management of mental health and public health risks;
(d) Medical escort services;
(e) Supply and management of medical equipment and pharmaceuticals;
(f) Environmental health services;
(g) Health advice services;
(h) Outreach health services; and
(i) Telehealth.

Service Category 2. Garrison and Welfare Services, which include:
(a) Programmes and Activities;
(b) Management of property of Transferees;
(c) Communication management;
(d) Management and maintenance of assets;
(e) Cleaning;
(f) Security and Incident Management;
(g) Catering;
(h) Environmental management;
(i) Logistics;
(j) Personnel accommodation;
(k) Transport and Escort;
(l) Complaints Management;
(m) Individual management of Transferees;
(n) Complaints and request management;
(o) Specialist care for vulnerable cohorts (infants, families with children, minors);
(p) Independent observer services;
(q) Communication Management; and
(r) Business Services.

Further details of the Services are set out in the RFT documentation.

The current contracts for garrison, welfare and health services on Nauru and Manus expire on 31 October 2015. New arrangements must be in place and fully transitioned by this date.

Location

Outside Australia