Closed

Agent Services Mindibungu

Tender ID: 623620


Tender Details

Organisation:
Tender #:
Mindibungu EOI  
Status:
Closed
Publish Date:
26 August 2026
Closing Date:
9 September 2026
Closing Time:
05:00 PM (Australia/ACT)

Tender Description

⁠⁠⁠Overview

Services Australia is seeking Expressions of Interest from organisations to provide agent services for 10 hours per week in Mindibungu (also known as Billiluna).

About

Services Australia contracts agents to deliver services and programs on its behalf, providing training and equipment to support them. Agents help people in rural and remote Australia to access government services.

Scope

The scope includes:

  • Provision of a face to face information service for people accessing government services
  • Provision of free self-help facilities, including an internet enabled computer, Wi-Fi, phone, and scanner/photocopier/printer

Contract Terms and Conditions

  • The successful applicant will be paid in accordance with Services Australia's fee structure
  • The number of hours per week required for face to face customer service is reviewed each year, and payment will change accordingly

Instructions to Respondents

Visit servicesaustralia.gov.au/agentaccesspointhosts to view the selection criteria, general information on agent services, and how to obtain the terms and conditions for this opportunity.

Email your Expression of Interest to the Agent Coordinator at NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with the subject header "WAUS – Mindibungu EOI".

Address for lodgement: email your Expression of Interest to NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with the subject header "North West Mindibungu EOI".

Enquiries

National Agent & Access Points

Location


Location


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