Closed
Invited
NEMA AusAlert Change Management Services - Atlassian Jira Service Management
Tender ID: 623542
Tender Details
Organisation:
Tender #:
PCS-04461
Status:
Closed
Publish Date:
26 August 2026
Closing Date:
4 September 2026
Closing Time:
11:59 PM (Australia/ACT)
Tender Description
This Tender is invited by the Issuer.
Overview
NEMA is seeking change management services for AusAlert using Atlassian Jira Service Management, to be delivered as a reusable platform capability rather than a bespoke AusAlert-only tool.
Purpose
AusAlert requires a secure and auditable change management capability to manage change requests associated with telecommunications carriers and other external organisations supporting AusAlert.
Scope
The scope includes:
- Establishing Jira as a reusable platform capability, with AusAlert change management configured as the first project on that platform
- Implementing business-specific workflows, forms, permissions and dashboards at the project or workflow layer wherever practical, while keeping the platform governed, configurable and reusable
- Implementing platform identity, access lifecycle, administration, auditability and governance foundations before or alongside the AusAlert project configuration
- Configuring external authentication, preferably using federation via external organisations' identity providers or via NEMA Microsoft Entra ID in the NEMA Cloud Hosting Environment where appropriate
Contractor Requirements
- Configuration is preferred over customisation, and custom application development should be avoided unless explicitly justified and approved
- Contribute technical information and available security documentation to support NEMA's ATO process, noting that the vendor is not expected to own the overall ATO process, System Security Plan, or Security Risk Management Plan
Instructions to Tenderers
Professional implementation services and optional managed support must be priced separately.
Location
Western Australia
:
Gascoyne
:
Goldfields/Esperance
:
Great Southern
:
Kimberley
:
Mid West
:
Peel
:
Perth Metropolitan
:
Pilbara
:
South West
:
Wheatbelt
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
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