Meter to Cash Solution and Implementation Services

⁠⁠⁠Overview

Energy Queensland Limited (EQL) is seeking proposals for Meter to Cash Solution and Implementation Services via SAP Ariba. EQL is seeking implementation of a Meter to Cash solution that is cloud-native, highly scalable and compliant with Australian industry standards and regulatory requirements, particularly those set by AEMO and other industry bodies.

Scope

Part A: Product

The scope includes:

• Implementation of a cloud-native, highly scalable Meter to Cash solution compliant with Australian industry standards and regulatory requirements, including those set by AEMO
• Support for both Ergon Energy and Energex entities within a single instance, with company-specific business processes, configurations and workflows where necessary, and shared processes where appropriate
• A cloud-hosted solution providing Meter Data Management (MDM)
• A cloud-hosted solution providing Network Billing Management (NBM+CIS)
• A cloud-hosted solution providing Market Transactions Management (MDM+CIS)
• A cloud-hosted solution providing Connection Point Management (CIS)
• A solution deployed in production within an Australian DNSP operating in the National Electricity Market (NEM)
• An Australian-based support model with local functional, technical and customer success resources
• A solution hosted in Australia, ISO27001 certified, with SOC2 Type 2 annual assurance (or equivalent)

Part B: Implementation Services

The Solution will be implemented through a series of controlled delivery stages and production releases:

• Stage 1: High Level Design, comprising Business Process Gap Analysis, High Level Design and Detailed Implementation Plan (as defined in SOW1)
• Stage 2: Detailed Design and Build (as defined in SOW2)
• Stage 3: Systems Integration Testing (as defined in SOW2)
• Stage 4: UAT and Cutover Readiness (as defined in SOW2)
• Stage 5: Go-Live, Hypercare and Warranty (as defined in SOW2)

Contractor Requirements

Tenders must comply with the following mandatory criteria:

• Product Experience: the tenderer must have proven experience implementing Meter-to-Cash solution(s) that meet the Part A mandatory criteria
• Australian Utility Experience: the tenderer must have implementation experience within the Australian utilities market

Instructions to Tenderers

• Tenderers who wish to submit a response need to be registered as a Supplier on SAP Ariba and receive a link to the sourcing event.
• Tenderers who are not already registered in Energy Queensland's realm in SAP Ariba must register by sending an email to the Contact Officer, SPGDigital@energyq.com.au, with the email subject containing the event title 'Meter to Cash Solution and Implementation Services', including: business legal entity name (as displayed in the ABN lookup), ABN, registered business street address, contact name, contact phone number, and contact email address.
• Registered suppliers who are already registered in Energy Queensland's realm in SAP Ariba need to request access to the Sourcing Event by sending an email to the Contact Officer, SPGDigital@energyq.com.au, with the email subject containing the event title 'Meter to Cash Solution and Implementation Services'.
• Tenderers will receive an email to access the EQL SAP Ariba realm via a link contained in the email notification. This link will expire within 24 hours.
• Tenderers must accept the Prerequisite Bidder Agreement under the 'Review and Accept Prerequisites' tab to ensure all system generated notifications are received, including content updates and changes to event timing.
• If a tenderer elects to submit a response, they must do so using SAP Ariba only. Submissions provided via email or the etender portal will not be considered for evaluation.
• Tenderers are encouraged to read all relevant SAP Ariba documentation located at https://www.energyq.com.au/suppliers.

Enquiries

All queries are to be directed to SPGDigital@energyq.com.au