New Zealand Post Voice of the Customer Solution
Tender ID: 620851
Tender Details
Tender Description
Overview
New Zealand Post Limited invites suppliers with Voice of Customer (VoC), survey, customer insights, and experience management capabilities to participate in this Request for Information (RFI).
Purpose
Through this market engagement, NZ Post is seeking to better understand the current and emerging solutions available across the market, supplier capabilities, implementation approaches, and future innovation trends. The information gathered will help inform NZ Post's future thinking and potential procurement approach as it reviews the next generation of customer feedback and insights capabilities.
Information Requested
NZ Post welcomes responses from suppliers who can provide relevant technologies, services, or expertise in this area. Suppliers are encouraged to share information about their solutions, experience, and perspectives on industry best practice to help NZ Post better understand the opportunities available in the market.
Enquiries
- Contact: Dan Mills
- Email: dan.mills@nzpost.co.nz
- Phone: 021633071
Location
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