Request for Information - Managed Service Provider (MSP) for Contingent Labour

⁠⁠⁠Overview

The City of Gold Coast is seeking information from the market through this Request for Information (RFI) regarding a Managed Service Provider (MSP) for contingent labour.

About

The City currently utilises a Managed Service Provider (MSP) arrangement to support contingent labour requirements across a range of operational, technical, professional and specialist workforce categories.

Purpose

The purpose of this RFI is to obtain information from the market regarding supplier capability, delivery models, commercial approaches and industry practices for the provision and management of contingent labour services.

This RFI is not a procurement process and will not result in the establishment of a panel, supplier arrangement or contract. Information obtained through this process will be used to inform the City's future sourcing strategy and any subsequent procurement activities that may be undertaken.

Objectives

The City is seeking information to:

• Understand supplier capability and capacity to deliver contingent labour services
• Explore delivery models, including supplier management approaches and market engagement strategies
• Understand commercial structures, pricing methodologies and value-for-money mechanisms
• Identify opportunities for innovation, continuous improvement and workforce planning insights
• Inform the refinement of the City's future service requirements and procurement approach