Closed

SESLHD Employee Assistance Program (EAP) Services

Tender ID: 618451


Tender Details

Organisation:
Tender #:
SESLHD_1767  
Status:
Closed
Publish Date:
30 June 2026
Closing Date:
28 July 2026
Closing Time:
03:00 PM (Australia/NSW)

Tender Description

⁠⁠⁠SESLHD seeks to engage a trustworthy, innovative, and digitally capable EAP provider to deliver proactive wellbeing services, confidential counselling, manager guidance, and critical incident response

Project goals

The objectives of the Services are to:

a) Promote proactive health and wellbeing

b) Provide timely, confidential support for personal and work-related issues.

c) Ensure effective, trauma-informed responses to critical incidents.

d) Deliver consistent, high-quality, evidence-based services

e) Provide actionable insights to support governance of workforce wellbeing and psychosocial risk

Scope

The supplier must deliver services across all SESLHD locations via face-to-face, telephone, virtual, app-based and online channels, 24 hours a day, 7 days a week. Participation by employees is voluntary. Managers or responsible officers may refer employees (with consent), including via wellbeing surveys/check-ins where the participant has provided contact details.

Primary contact:

Michelle Threadgate

Email: michelle.threadgate@health.nsw.gov.au

Telephone: +61 2 8644 2682


Location

New South Wales   :   Central West   :   Far North Coast   :   Far West   :   Hunter   :   Illawarra   :   Mid North Coast   :   Murray   :   New England   :   Orana   :   Riverina   :   Southern Highlands   :   Sydney