Closed

Provision of Managed Email Security and Support Services

Tender ID: 615287


Tender Details

Organisation:
Tender #:
HSS202615887  
Status:
Closed
Publish Date:
25 May 2026
Closing Date:
19 June 2026
Closing Time:
11:00 AM (Australia/West)

Tender Description

⁠⁠⁠Health Support Services (HSS), on behalf of the WA health system, requires the provision of managed email security and support services to protect approximately 70,000 Microsoft 365 hosted mailboxes across 54 WA Health email domains.

The current email gateway environment is being replaced due to end of life considerations, evolving threat activity, and the need for enhanced telemetry, analytics, and automated threat response capability.

This procurement will establish a new enterprise wide managed service providing:

  • Inbound and outbound email filtering
  • Phishing protection and user reporting mechanisms
  • URL inspection and rewriting
  • Email authentication management (DMARC, DKIM, SPF)
  • Targeted Attack Protection (TAP) capabilities
  • Threat response workflow and analysis
  • Security awareness training and phishing simulations
  • Reporting, dashboards, analytics, and organisational insights

The service will support the WA Health cyber security strategy, reduce operational risk, and meet mandatory ICT governance and cloud security requirements.

Enquiries:

Person: Ye (Emma) Zhang

Phone: (08) 64445977

Email: Ye.Zhang@health.wa.gov.au



Location

Western Australia   :   Gascoyne   :   Goldfields/Esperance   :   Great Southern   :   Kimberley   :   Mid West   :   Peel   :   Perth Metropolitan   :   Pilbara   :   South West   :   Wheatbelt  

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