Event Security Services

⁠⁠⁠New Plymouth District Council requires a professionally delivered, flexible and reliable event security service capable of operating across diverse and dynamic high profile public event environments.

The successful service provider will be required to provide comprehensive suite of event security services to support Council owned and operated events, as well as events delivered by external promoters at NPDC venues. Services will be delivered on an as required basis and tailored to the size, nature, and risk profile of each event.

Event security services may include (but are not limited to):

• Crowd management and public safety
• Access control and perimeter management
• Entry screening and bag checks where required
• Asset, infrastructure, and equipment protection
• Incident response and escalation
• Behaviour management and de-escalation
• Liaison with NPDC staff, event organisers, venues, and emergency services
• Event supervision and on-site leadership
• Post-event reporting

We require a supplier who can demonstrate:

• Clear incident and activity reporting processes
• The ability to collect, handle and store evidence appropriately (photos, notes, body-worn camera footage, GPS data, etc.)
• Strong communication protocols between NPDC teams, dispatch, and the service providers personnel
• Compliance with NPDC Health & Safety protocols, including lone worker safety
• Proven systems for event rostering, supervision, and quality assurance
• Clear and timely incident and event reporting
• Compliance with NPDC health and safety expectations, including proactive risk management in crowded and changing environments.