Contractor Management System for Metro North Health (MNH) Building Engineering and Maintenance Service

⁠⁠⁠Metro North Health (MNH) has identified a requirement to establish a contract with an external Supplier for the provision of a commercial off-the-shelf (COTS) cloud-based electronic Contractor Management System (CMS) Software as a Service (SaaS) to manage Health and Safety requirements of contractors who are directly or indirectly managed by MNH’s Building Engineering and Maintenance Services (BEMS).

This Invitation to Offer (ITO) supports patient care by ensuring maintenance and construction activities essential to the integrity of MNH’s healthcare services are provided promptly, safely, and without risk to MNH’s workers, patients and visitors.

BEMS has a duty to ensure MNH’s physical assets are kept to a high standard of safety, that maintenance of physical assets results in minimal interruption to healthcare services, and to ensure physical assets comply with all relevant national, state, and local government legislation, standards and policies.

Contractors play an important role in BEMS fulfilling this duty. BEMS manages a large number of contractors and engages them on a daily basis. Strict adherence to contractor management processes is essential to BEMS and essential to maintaining the integrity of MNH’s healthcare services.

As part of this ITO, responses are invited from Suppliers who may specialise in a cloud-based Software as a Service (SaaS) for the provision of Contractor Management System.

Sourcing inclusions (In-Scope):

•MNHHS will procure a Contractor Management System delivered as a Software-as-a-Service (SaaS) solution, including software licensing, under a Queensland Information Technology Contracting (QITC) Framework, Comprehensive Contract.

•The contract will include implementation services for the Contractor Management System, to be delivered by the Supplier in its role as the service provider.

•The initial contract term will be for three (3) years, with two (2) optional extension periods of thirty-six (36) months each, exercisable at the sole discretion of the Customer.

For detailed information regarding this opportunity, please refer to the following documents:

•MNHHS126382 - ITO Part A - Information for Suppliers

•MNHHS126382 - ITO Part B - Customer Requirements