RFI - Business Process Mapping Tool
Tender ID: 613815
Tender Details
Tender Description
Port Authority has embedded business process mapping as a core organisational discipline. Process mapping is a mandatory step for all projects involving changes to business processes, ensuring that workflows are documented, standardised, and continuously improved in line with industry best practice. As the organisation matures its process mapping capability and explores emerging technologies including AI-assisted mapping and automation it is timely to assess the broader market to ensure any future platform investment reflects current market capability, offers value for money, and supports the organisation's long-term continuous improvement objectives.
Port Authority is therefore seeking to explore market capability for a Business Process Mapping Tool that supports process mapping, analysis, improvement, training, and professional services within a single, integrated platform. Through this Request for Information (RFI), Port Authority seeks to better understand available solution models, supplier capability, and opportunities to adopt a scalable and secure platform that aligns with government operating requirements.
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