Stakeholder Emergency Management Solution Project Team

BACKGROUND

• Funding of $5.263 million over 4 years was provided in the October 2022 Budget for the development of a Stakeholder Management System (SMS).
• Currently the state and territory offices within the Department are integrating their reporting of stakeholder engagement and program outcomes within the Stakeholder Emergency Management Solution (SEMS) Reporting Tool.
• In accordance with the Royal Commission transitional reforms and Recommendation 8, SEMS will support comprehensive reporting and information sharing capability for the Regional Stewardship Network and emergency management.
• SEMS is an effective stakeholder engagement and management tool, and proposes a national approach and one system, to centralise stakeholder engagement tools and processes, prevent duplication of effort, and provide an integrated view of stewardship activities.
• It will also enable a more coordinated and strategic approach to stakeholder engagement and provide consistent and regular issues reporting across the Aged Care Group.
• SEMS will ensure increased accuracy of risk identification and efficiency of emergency support delivery to stakeholders due to the availability of emergency information across the department.
• This role is to support the design, data analysis, implementation, and maintenance of SEMS, including its adoption by the Regional Stewardship Network. This includes addressing and managing the impact of consequential changes relating to the implantation of New Aged Care Act (NACA) IT changes.
• As an expansion of this role, and contributing to the integrated view of stewardship activities, the role will entail scoping business requirements to support continuity with an Integrated IT Build Roadmap to align SEMS, ReSPOND, GPMS v2.0 and communications and portal enhancements with program level milestones for delayed discharge, PHN pilots, Response Room, and also to support the Risk and Issue Management Framework, and Cross Branch Implementation Coordination.
• Strong project management is critical to support the successful delivery of the system, and projects.
• The role will entail scoping of business requirements to support development of an Aged Care Bed Vacancy Portal to benefit the public and jurisdictions accessing this to minimise hospital discharge delays, and improve efficiency with data on residential aged care bed availability when attempting to find appropriate placements, and to better understand instances of data collection from providers as conducted by the department’s current policy and program areas.

DELIVERABLES

Delivery of a Regional Stewardship Stakeholder Management Solution with the following functionalities:

• Stakeholder Management functionality and reporting
• Emergency Event Management
• Implementation of business rules, and user adoption through training, case scenario basis
• Greater viability of outcomes, risks, trends, emergencies affecting aged care sector; and
• Nationally consistent information and processes for central office program and policy teams.
• Delivery of Project Management Expertise to support and manage the implementation and adoption of the Stakeholder Management Solution and other Ad Hoc section projects
• Business Analysis Expertise to support and manage the delivery, implementation, user adoption, and maintenance of the Stakeholder Management Solution and other Ad Hoc section projects.

Maximum number of candidates sought: 1 x Project Manager

Preferred format for rates: Hourly

Security clearance requirements: Must have Baseline