Broome Step Up/Step Down Service

⁠⁠⁠Overview

The Mental Health Commission (WA) is establishing a six-bed Step Up/Step Down (SUSD) Service in Broome, within the Yinajalan Ngarrungunil Health and Wellbeing Campus, and is seeking a Service Provider to deliver non-clinical psychosocial support services and manage the day-to-day operations of the service.

About

Community-based SUSD services offer short-term mental health support in a home-like, community setting, combining psychosocial and clinical support to assist individuals in managing their mental health, avoiding hospitalisation, and maintaining their wellbeing within their communities.

Step Up services provide additional support for a person to manage a decline in their mental health where an admission to hospital is not required. Step Down services provide support for a person who has received hospital care and no longer requires that level of care but could benefit from some additional support to help them re-establish themselves in their home and community.

The Commission is working in partnership with the Department of Health (DoH) and the Department of Housing and Works (DHW), who are responsible for the construction and capital works of the purpose-built facility (the Facility). Subject to construction timeframes, Practical Completion of the Facility is anticipated to be early 2027.

Scope

The scope includes:

• Delivery of non-clinical psychosocial support services within the SUSD Service
• Management of the day-to-day operations of the SUSD Service
• Provision of short-term residential support for up to 28 days within a recovery-focused environment
• Delivery of an evidence-based, early intervention model supporting individuals experiencing mental health decline or in the early stages of recovery from an acute mental illness, with or without co-occurring alcohol and other drug (AOD) issues

Clinical support services for the SUSD Service will be delivered by the WA Country Health Service (WACHS).

Eligibility

The Commission strongly encourages Offers from Aboriginal Community Controlled Organisations (ACCO) or Aboriginal Community Controlled Health Organisations (ACCHO) as ACCO/ACCHO-led services, or, where a non-ACCO/ACCHO is the lead entity, consortium arrangements with significant ACCO/ACCHO partnerships or leadership.

Tender Briefing

A non-mandatory briefing to Respondents will be conducted as follows:

• Date: Wednesday 29th July 2026
• Time: 10 am
• Location: Level 1, 1 Nash Street, Perth WA 6000

Organisations are asked to confirm attendance no later than 10 am on Monday 27th July 2026 via email to tenders@mhc.wa.gov.au. Virtual attendance will be made available for those unable to attend in person via Microsoft Teams. Please advise if you require access via Microsoft Teams when confirming your attendance.

Location

• Facility: Yinajalan Ngarrungunil Health and Wellbeing Campus, Broome
• Map: View on Google Maps

Enquiries

• Contact: Naomi Grant
• Phone: (08) 65530600
• Email: naomi.grant@mhc.wa.gov.au