Request for Information - Tour Operator: Unlock St. James Tunnel

Tour Operator for the St. James Tunnel

Project goals

Transport Asset Manager of New South Wales (TAM) seeks to identify tourism operators capable of delivering a high-quality, immersive visitor experience within the historic, disused rail tunnels at St James in Sydney.

Recently installed safety equipment, communication systems and multimedia devices now enable safe public access to the State Heritage Listed tunnels which have lain idle since construction in the 1920s.

Used as wartime air raid shelters, and part of JJC Bradfield’s visionary plan for Sydney’s rail network, the tunnels are accessed from St James station concourse and extend 600 metres under Hyde Park. Beyond the norm, and beyond a heritage experience, the tunnels are a unique time capsule of Sydney’s development. A tourism opportunity akin to others -worldwide – yet new and like no other in Sydney.

TAM is seeking experienced, proficient and innovative operators able to deliver, optimise and grow this new, underground Sydney CBD visitor experience – rich with history, mystique and urban adventure.

Scope

Tourism operators are invited to outline their interest, ability, experience and approach to provide the core Visitor Experience product delivery elements including:

• Engaging Storytelling
• Safety and Expert Staff
• Product Development
• Customer Service

Related files

No files attached

Additional details/instructions

In order to gain access to the sourcing event in Ariba, suppliers are required to register their interest by sending an email to: TSS.Bidder@transport.nsw.gov.au which includes the following:

• RFI Title,
• RFI ID (WS number),
• Organisation Name,
• ACN/ABN,
• Contact Name,
• Organisation/ contact postal address,
• Contact email address (preferably an email address with the contact person's name),
• Contact phone number.