Medicare Mental Health Centres Far West NSW

Western Health Alliance Limited (WHAL), trading as Western NSW Primary Health Network (WNSW PHN), has developed this Request for Proposal (RFP) as part of its commissioning process to procure a single Organisation with appropriate capability and experience to implement, operate and continuously improve Medicare Mental Health services across Far West NSW, consistent with the MMHC model and associated performance expectations.

This RFP proposes the establishment of a hub in Broken Hill supported by a flexible satellite model serving Central Darling. It describes the local needs and service gaps, defines the required model including the four core service elements, and outlines the service delivery approach, implementation and mobilisation phases, reporting and performance requirements, and the intended outcomes and KPIs.

Medicare Mental Health Centres (MMHC) were established following the Productivity Commissions 2020

Mental Health Inquiry to strengthen access to free, walk-in, low-barrier mental health care for adults, delivered through a national network of hubs and satellites. In the 2021/22 Budget, the Australian Government funded the national rollout of adult MMHC services. Western NSW Primary Health Network (WNSW PHN) has already commissioned the first hub-and-satellite model, comprising a hub in Dubbo and a satellite in Bathurst.