Provision of Security Services

The City of Mandurah (the City) invites tenders from suitably qualified and experienced contractors to provide integrated security services across City-owned and managed facilities.

The Contract comprises a consolidated service model including:

• Static guarding, mobile patrols and crowd control (as required);
• 24/7 alarm monitoring and alarm response;
• Duress alarm monitoring and escalation;
• Access control monitoring and administrative support;
• Scheduled and reactive maintenance of electronic security systems (alarms and access control);
• Incident reporting and performance monitoring.

The Services apply across multiple City facilities and may be required outside standard operating hours, including weekends and public holidays.

Major capital upgrades, large-scale system redesign and Major Event security services are excluded from the scope.

One Contractor will be appointed under an initial term of three (3) years, with two (2) further option periods of one (1) year each, exercisable at the sole discretion of the City.

The detailed requirements are set out in Part 2 Specification.