University of Sydney Open Tender for Career Services Platform

Welcome to the University of Sydney Open Tender for Career Services Platform (Project ID: WS2865568134).

The University of Sydney, founded in 1850, is Australia's oldest and one of its most prestigious institutions, renowned for high-quality education and cutting-edge research. With multiple campuses across Sydney and beyond, the University serves a diverse and dynamic community of staff and students.

In recent years, the University has faced growing challenges in delivering a modern, engaging, and scalable digital careers service. Our current fragmented systems demand substantial manual effort from staff and limit our ability to leverage modern technology in delivering personalised, data-driven career support.

The University is seeking a contemporary, unified digital careers and employability platform to enhance student experience, streamline service delivery, and enable a connected, data-informed approach to career development. This investment will modernise our employability infrastructure and support high-quality, personalised, and scalable career services for students and employers.

Our goal is to select, procure, and implement a SaaS solution that uplifts the delivery of career services by:

•  Enhancing personalisation and service recommendations for students based on profile attributes, platform behaviours and integrated student level career registration data.
•  Enhancing the student experience by improving how students access and engage with appointments, events, and job opportunities.
•  Simplifying the ability and lead time for careers staff to configure self-serve learning pathways for students.
•  Facilitating skills and career exploration by providing tools that help students identify, understand, and align their skills and interests with potential career pathways.
•  Enhance employability preparation by offering capabilities that help students independently build resumes and prepare for interviews.
•  Improve data-informed service delivery by increasing the availability and usability of student engagement data and related insights, including connections to career registration information which will be captured by the University.
•  Reduce manual workload by improving the automation of data management and reporting across career service activities.

We are currently preparing a detailed scope of requirements and plan to release a 'Request for Tender' (RFT) process in early January 2026.

If you can provide a solution that meets the following mandatory requirements, we encourage you to participate:

•  The solution must be a cloud-based Software as a Service (SaaS) platform capable of meeting the project objectives using existing out-of-the-box functionality without the need for custom product development.
•  The solution must provide an open API interface that enables secure and flexible integration with third-party systems, including identity, data, and digital services platforms used by the University.
•  The respondent must be the original developer and owner of the SaaS product (e.g. not a reseller), with whom the University will liaise directly for implementation and ongoing support and licensing
•  The supplier must demonstrate the capacity and readiness to implement the solution as ready to launch by the end of Q2 2026.
•  The supplier must have a proven track record deploying the proposed solution within organisations comparable in scale and complexity to the University of Sydney.
•  The supplier's solution must meet the University's Cybersecurity requirements (preferably through compliance with SOC2 Type 2 and/or ISO 27001 accreditation), and adherence to the University's Cybersecurity Framework.

If your organisation meets all the 'must-have' mandatory criteria listed above, we encourage you to register your interest and participate

Please note, if your solution does not meet any of these 'must-have' mandatory requirements, we kindly ask that you refrain from registering your interest.

<<<<<< HOW TO REGISTER FOR OUR TENDER >>>>>>>>>

To express your interest, please follow these steps:

1. Complete the form below to register your interest (using Project ID: WS2865568134): click here

2. If you are not already registered as an Ariba bidder with the University of Sydney, please complete the self-registration here: click here

Once we receive and approve your registration request, you will receive a confirmation email.

Only registered participants that meet our mandatory criteria will be invited to submit proposals when the Tender goes live in early January 2025.

Should you have any questions or require further support, please contact Siebe Hoogwout at siebe.hoogwout@sydney.edu.au

We look forward to hearing from you.