Business Analyst Service - FWP & RAES

Requirements

1. Background

The Agency is undertaking two significant initiatives: the ICT Forward Work Plan (FWP), which fosters innovation by encouraging staff to propose improvements across ICT, data, and systems, and a new ICT platform supporting the Remote Australia Employment Service (RAES), a key government initiative scheduled to go live in the 2027–28 financial year. The FWP currently has a backlog of proposals requiring further elaboration to progress toward inclusion in the next financial year’s funding bid, while RAES requires early-stage business analysis to ensure readiness for design and implementation.

2. Objective:

• To provide Business Analysis services that support backlog management, ICT platform planning, and emerging branch priorities through effective stakeholder engagement, requirements definition, and delivery of key analysis outputs.

3. Need for Business Analysis Services:

Business Analysis expertise is required to:

• Manage and prioritize the FWP backlog.
• Clarify business needs and define high-level requirements.
• Explore solution options and provide cost estimates.
• Support early-stage planning and analysis for the RAES ICT platform.
• Deliver documentation and recommendations that enable informed decision-making and funding readiness.
• Provide flexible support for emerging tasks within the branch.

4. Key Deliverables:

• Elaboration of business cases.
• Cost estimation reports.
• Options analysis and recommendation papers.
• Discovery process improvement recommendations.
• Supporting documentation for funding bid readiness.
• Requirements gathering and design readiness documentation for RAES ICT platform

Key Milestones:

FWP Backlog Management

• Initial stakeholder engagement completed.
• High-level requirements documented.
• Solution options and cost estimates delivered.

RAES ICT Platform Support

• Early-stage planning and analysis completed.
• Requirements and stakeholder documentation finalized.

Additional Responsibilities

• Ongoing support for emerging tasks as required.
• Adjust hours and priorities based on business needs.