IRO Customer Experience Research & Reporting
Tender ID: 598988
Tender Details
Tender Description
Review and enhance the Independent Review Office (IRO) user experience framework and methodology for Solutions and ILARS, ensuring alignment with NSW Government Customer Commitments
Project goals
The Supplier's Activities are to review and improve the Independent Review Office's (IRO) user experience framework and methodology across its core functions — Solutions and ILARS — in alignment with NSW Government’s Customer Commitments
Scope
Please refer to the tender documents
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