Closed

IRO Customer Experience Research & Reporting

Tender ID: 598988


Tender Details

Tender #:
IRO/5533  
Status:
Closed
Publish Date:
31 October 2025
Closing Date:
16 November 2025
Closing Time:
03:00 PM (Australia/NSW)

Tender Description

Review and enhance the Independent Review Office (IRO) user experience framework and methodology for Solutions and ILARS, ensuring alignment with NSW Government Customer Commitments

Project goals

The Supplier's Activities are to review and improve the Independent Review Office's (IRO) user experience framework and methodology across its core functions — Solutions and ILARS — in alignment with NSW Government’s Customer Commitments

Scope

Please refer to the tender documents

Related files

No files attached


Location

New South Wales   :   Central West   :   Far North Coast   :   Far West   :   Hunter   :   Illawarra   :   Mid North Coast   :   Murray   :   New England   :   Orana   :   Riverina   :   Southern Highlands   :   Sydney