Request for Quote: Care Finders Service – Country WA PHN

About this Opportunity:

WA Primary Health Alliance (WAPHA) is seeking to establish a network of service providers to deliver the Care Finder Service across Country WA PHN to meet the objectives as determined by the Australian Government Department of Health, Disability and Ageing. The role of the care finder is to provide specialist and intensive assistance to senior Australians who need intensive support who could otherwise fall through the cracks to access aged care and connect with other relevant supports in the community.

Care finders are to target individuals who have one or more reasons for requiring intensive support to interact with My Aged Care (either through the website, contact centre or face-to-face in Services Australia service centres), and/or access aged care services and/or access other relevant supports in the community.

Request briefing:

A non-mandatory briefing will be held on 3 November 2025, at 10:30am on Microsoft Teams.

Please follow the link below to attend the briefing:

Join the meeting now

Meeting ID: 437 853 282 432 9

Passcode: vu7ja2JJ

Dial in by phone

+61 8 6118 6028,,258378576# Australia, Perth

Find a local number

Phone conference ID: 583 444 798#

Anticipated timeframe:

At the time of issuing, WAPHA anticipates the following timeframe for the process.

• Request open to market: 29 October 2025 – 3.00pm (AWST)
• Tender briefing: 3 November 2025 – 10.30am – 11.30am (AWST)
• Close date for questions: 26 November 2025 – 2.30pm (AWST)
• Close date for submissions: 8 December 2025 – 2:30pm (AWST)
• Estimated contract award: 24 February 2026