Maitland City Council (the Principal) invites you to respond to their Request for Tender (RfT) for Employee Assistance Project (Services).

The purpose of the Request forTender to obtain capability, costing, pricing and general information on the business of potential Consultants for the Principal to determine the Consultants most capable of providing EAP Services (the Services).

RFT Acknowledgement

Respondents are requested to complete the RfQ Acknowledgement Form (refer document titled 02.EAP Project Acknowledgement Form) and return via email to acknowledge you will be submitting an quotation. RfQ Acknowledgement Forms must be submitted no later than 12.00pm (EST) Wednesday 1st October 2025 to michaelie.smith@maitland.nsw.gov.au.

Instructions to Populate Response Documentation

The Respondent must complete the questions contained in Request for Proposal Part 2 (refer document titled 05.20252452 EAP Project Request for Proposal Part 2.docx) provided within the RfQ pack.

The Respondent must respond in the boxes provided and expand the space as necessary. The Principal prefers responses in each section be limited to less than 500 words. However, where a Respondent wants to attach additional relevant documents, ensure you include a reference to the attachment in the relevant section. The responses from your company to these questions will be used within the evaluation process in conjunction with the submitted pricing file.

Respondents must provide a response to all questions set out in 05.20252452 EAP Project Request for Proposal Part 2.docx. Any question left blank will receive an evaluation rating of 0 for that question. Respondents must not alter the content or the format of the document. Attachments must only contain relevant information and be provided as supporting material and not a substitute for a response to a particular question.

Respondents are to ensure that all attachments are clearly identified and numbered numerically in the same order as the questions and included item number in the naming convention of the attached file.

Respondents may state Not applicable for any items that do not apply.

You must submit using an electronic copy of this document in its original native file please do not pdf this document. Respondents must note that all questions MUST be completed.

Respondents are requested to submit pricing using the pricing file within the RfQ pack refer document 06.20252452 EAP Project Price File. The respondents are requested to provide the hourly rate for each component. If the respondent wishes to add additional tasks that have not been considered by the Principal please populate the spreadsheet under Other using the same methodology.

You must submit using an electronic copy of this document in its original native file please do not pdf this document. Respondents must note that all questions MUST be completed.

RFT Timing

The RfQ will be issued on Friday 26th September 2025 via the Portal and close at 3.00pm on Friday 17th October 2025 Please populate all required information and attach supporting or additional documentation as required.

Respondent Questions

Should the Respondent have any questions during the RFT process, these must be submitted in writing via the Online Forum. The Principal will respond to the question through the same channel to ensure each party receives the same information.

Lodgement of RFT

The Respondents offer, including all accompanying documentation, must be submitted via the Portal (refer document titled refer document titled: 04. Responding to an ERFx Notice.pdf) and must be lodged prior to the close date of 3.00pm on Friday 17th October 2025.

Yours faithfully

Michaelie Smith

Work Health & Safety Business Partner People and Performance