Supply ServiceNow development services to build a Planning referrals functionality using ServiceNow Workspaces in NSW Resources' Industry Development 'Customer Relationship Management applications.

Project goals

The development will deliver a custom workspace in NSW Resources’ ServiceNow environment for the Industry Development team to manage Planning referrals that substantially aligns with a set of functional requirements, future state flows and high-level design documents.

Scope

The vendor will need to deliver the following as part of the development project:

• Design validation and backlog development
• Delivery plan
• Build
• UAT support
• Go-live support
• Hypercare

Additional details/instructions

Registration as an Advanced Supplier on the ICT Services Scheme (SCM0020) in Categories M01 and M02 is a mandatory requirement for this tender.

Requirements

Mandatory requirements

Scheme membership (SCM0020) *

Information and technology

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Tender Documents

Please download all the attached documents and complete and return

Part B - Response Form.

Response type

File upload (Multiple)

Please see attached files in the link for more information