As the owner and landlord of 317 New North Road, Auckland Light Rail Limited (ARL) is seeking a partner to provide Building and Facilities Management Services.

The successful partner will ensure the building operates efficiently, complies with all regulatory requirements, and provides a safe, high-quality environment for tenants and visitors as well as long-term, secure investment returns.

We seek a partner who can optimise our building’s investment performance and can demonstrate a reputation for excellence in capital management, tenant satisfaction, and building maintenance including management of health and safety matters.

We expect our Partner to play a critical role in helping us achieve this by ensuring:

• Existing leases are actively managed and renewed to ensure capital performance is maintained

• Vacancies are minimised through proactive leasing support and tenant engagement

• The property is always presented and maintained to a premium standard

• Matters involving health and safety are reported to ALR on a real time basis and addressed to mitigate tenant issues and risks.

• Asset value is protected and enhanced through efficient capital planning

• Lessor works on behalf of tenants are budgeted and executed according to agreed cost, time and scope parameters

We are seeking a partner who understands and aligns with our long-term objectives. From the initial transition through to the ongoing delivery of property and facilities management services, the provider must be able to:

• Translate our strategic goals into operational excellence

• Deliver high-quality tenant experiences that reflect positively on ALR

• Act with transparency, responsiveness, and commercial acumen

• Provide clear reporting and insights to inform decision-making

• Lead with a solution-oriented mindset and a commitment to continuous improvement

• Be readily available for tenant and landlord enquire and issue management

Our ideal partner will not only meet expectations — but will consistently demonstrate leadership and innovation in the management of this asset.