FRNSW is commencing a procurement process to engage a suitable provider to deliver an Electronic Document and Records Management System for its operational and administrative personnel to store data.

Project goals

To procure a suitable Electronic Document and Records Management System for the operational and administrative personnel of Fire and Rescue NSW to access, create, administer and securely store documents, records and files relative to their roles and functions from their many work locations across the State of NSW for access across the agency as appropriately assigned.

Scope

The required Electronic Document and Records Management System must provide:

• Records and Document Management Processing
• User Management and Identity & Relationship Management
• Storage Management, Movement & Location Management
• Security and Access Management
• Search and Retrieval
• Reporting
• Audit Management
• Email Management
• Content Management
• Content Input/Output Management
• Workflow
• Content Quality and Organisation Controls
• Content Rights Management
• Web Content Management
• Collaboration and Productivity
• Knowledge Management
• Operational, Technical and Support

Additional details/instructions

The estimated decision date of 31 October 2025 and the estimated delivery or service completion date of 31 October 2026 are an estimation only. The actual dates may be earlier or later than the estimated dates provided, dependent on the information obtained through this RFI FRNSW000259.

*Please check related documents*