Content Manager TRIM Software Support and Maintenance
Tender ID: 589830
Tender Details
Tender Description
The Department of Customer Service (DCS) is seeking to engage a supplier to provide support and maintenance services for TRIM across DCS and GovConnect agencies, entities and business units.
Project goals
This RFT is initiated to address the support and maintenance of the Content Manager (TRIM) solution within DCS and its customers. Currently there are approximately 5599 licenses, these users utilise TRIM (Opentext Solution) as the approved record-keeping solution in DCS.
Scope
Please refer to the documents for details.
Requirements
Mandatory requirements
A. Scheme membership (SCM0020) *
Information and technology
This procurement category has a mandated scheme.
This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.
Are you a member of SCM0020?
Response type
Radio button (Yes/No)
Opportunity requirements
1. Statement of Work
This RFT is initiated to address the support and maintenance of Content Manager (TRIM) solution within DCS’. Currently there are 5599 licenses, these users utilise TRIM (Opentext Solution) as the approved record keeping solution in DCS. It is important that there is seamless access to this tool by the users as it assists with DCS’s obligation
The Supplier's Activities are for the purpose of this engagement is for the provision of license support and maintenance for Content Manager (TRIM).
Response type
Free text
**To access details, please refer to the related links .**