Project goals

Council is seeking Tenders from suitably qualified and experienced Respondents for the provision, implementation and ongoing support of a facility management software solution for its Leisure and Aquatic Services facilities. Council’s Leisure & Aquatic facilities are located in Birrong, Canterbury*, Greenacre, Revesby, Roselands and Sefton.

The overarching goal of this software solution is to streamline processes, improve business operations, performance, reporting and record keeping, and importantly, to ensure a high quality and contemporary customer experience for all facility users.

The Software must be fully supported, reliable, specific to the Leisure & Aquatic Services Industry, scalable as the service grows with new facilities in the coming years and able to meet the demands of the business over the period of the contract.

Scope

Council is seeking Tenders from suitably qualified and experienced Respondents for the provision, implementation and ongoing support of a facility management software solution for its Leisure and Aquatic Services facilities. Council’s Leisure & Aquatic facilities are located in Birrong, Canterbury*, Greenacre, Revesby, Roselands and Sefton.

The overarching goal of this software solution is to streamline processes, improve business operations, performance, reporting and record keeping, and importantly, to ensure a high quality and contemporary customer experience for all facility users.

The Software must be fully supported, reliable, specific to the Leisure & Aquatic Services Industry, scalable as the service grows with new facilities in the coming years and able to meet the demands of the business over the period of the contract.

*The Canterbury Leisure & Aquatic Centre is currently closed for redevelopment and is scheduled for completion in 2025. Respondents should be aware that this facility will need to be prepared to come online in advance of mid-2026.

Additional details/instructions

Submissions are to be made on the APET360 portal via https://public.sl360.au/request/open/CBCity

Tenderers are NOT required to be a member of the ICT Services Scheme SCM0020 to submit a response to this tender.

Requirements

Mandatory requirements

A. Modern slavery 

Building and property - Facility maintenance

This procurement category has a heightened risk of modern slavery.

You will be asked to provide information about modern slavery risks in your business and any actions you have taken to address these. You can visit the NSW Anti-slavery Commissioner’s GRS webpage for more information.

Do you agree to provide this information?

Response type

Checkbox (Agree)

B. Scheme membership (SCM0020) *

Information and technology

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Acknowledgement of Submission Requirement

Council requires all submissions to utilise the related files in this opportunity to make a submission.

Please note Council is now using APET for all electronic lodgements and lodging by NSW e-tendering will no longer be available.

If you're not already registered with Apet360. We strongly recommend that you register online with Apet360 upon downloading the tender documents from e-tendering.

The URL for electronic lodgement is:

https://public.sl360.au/request/open/CBCity

Apet users guide has been attached to our documents for lodgement.

Tenderers may only lodge a Tender electronically, mail or by

Response type

Checkbox (Agree)

**To access details, please refer to the related links .**