Closed

PROC-COM0000247 - Discovery of onboarding friction for aged care providers

Tender ID: 588223


Tender Details

Tender #:
PCS-02423  
Status:
Closed
Publish Date:
23 June 2025
Closing Date:
26 June 2025
Closing Time:
11:59 PM (Australia/ACT)

Tender Description

This Tender is invited by the Issuer.

This is a technical Business Analyst and Systems Analyst review of existing business and systems processes which cause frictions when onboarding aged care providers to the department systems.

This will be a time and materials engagement with a team size to be determined by the Seller but a guide as to the Department's expectation is 2-3 people for 2 - 3 weeks.

The Seller will provide a detailed report into aged care providers existing business and systems processes which cause frictions when onboarding aged care providers. 

Estimated start date: Monday, 30 June 2025

Initial contract duration: 3 weeks

Extension term: 3 months

Number of extensions: 2

Working arrangements: Remote