Key problem/s

The Department of the House of Representatives is looking to introduce a new rostering system to manage shift allocations of casual staff in the Serjeant-at-Arms Office Messengerial team. One of the main roles of this team is to support sittings of the House of Representatives.

The users and their needs

The Serjeant-at-Arms Office is responsible for providing general support and administrative services to the operations of the House of Representatives Chambers, Members of Parliament and the Department and its executive. Staff in the Messengerial team are engaged on a casual basis and work is allocated according to a roster. Staff work an irregular/intermittent pattern which is highly variable depending on House sitting/non-sitting periods, major projects etc. Supervisory staff must be able to view/manage the roster from a managed computer on the department’s secure network. Casual staff must be able to manage their availability, view and confirm/reject shifts from a personal device on a public network.

Technical/business constraints

Supervisory staff must be able to view/manage the roster from a managed computer on the department’s secure network, or via a smartphone on a public network. Casual staff must be able to manage their availability, view and confirm/reject shifts and block out periods of unavailability from a personal device on a public network.

We are looking for an existing and reputable SAAS product, we will not consider responses that propose to build a new solution. Ideally the product will have a proven integration pattern with Aurion.

• Response format
• References
• Relevant case study
• Presentation
• Prototype
• Free product trial
• Other

Key dates/ milestones

We are looking to implement a new product as soon as is practical. This RFI is the first step for us to establish how many existing products exist that could suit our needs. We'll be looking to assess the RFI quickly and move into an RFQ phase shortly after.