Closed

AV Support and Maintenance Services

Tender ID: 585977


Tender Details

Organisation:
Tender #:
WS5121473086  
Status:
Closed
Publish Date:
21 May 2025
Closing Date:
16 June 2025

Tender Description

Project goals

AV goods and services encompass a wide range of equipment, services, and technologies. TfNSW engages different suppliers on ad hoc basis to provide such services in regional and metro sites. This includes meeting rooms, open spaces, video walls, and other collaboration spaces. The establishment of Supply agreements with suitable suppliers would make sure that a complete coverage is available at all TfNSW sites in Metro and Regional areas to provide AV Support and Maintenance services at short notice. TfNSW wishes to establish supply agreements with multiple suitable suppliers for the period of (1+1+1) years to provide these services for different designated areas.

Scope

The contracted suppliers will be required to provide below services:

  • To provide Technical support to address any problems that may arise at the TfNSW sites using AV Equipment.
  • Repair or replace faulty or malfunctioning audiovisual components.
  • Monitor and update the software of the AV system to ensure compatibility with the latest hardware and technologies.
  • Detailed list of TfNSW sites and list of AV Equipment will be attached to the RFP.

Additional details/instructions

How to Participate in the RFP Process:

TfNSW invites experienced and skilled companies with demonstrated expertise in delivering AV Support and Maintenance Services as explained in the Scope of Work to register for the RFP by submitting a signed Confidentiality Deed Poll (in the form provided at Attachment 1 of this Invitation) via email to kashif.shabih@transport.nsw.gov.au. Please note that the contents of the Confidentiality Deed Poll are non-negotiable. Upon receipt of a duly executed Confidentiality Deed Poll in accordance with this Invitation, TfNSW will provide access to RFP documents held in the Ariba Portal.

Requirements

Mandatory requirements

A. Modern slavery *

Information and technology - Electrical devices and equipment

This procurement category has a heightened risk of modern slavery.

You will be asked to provide information about modern slavery risks in your business and any actions you have taken to address these. You can visit the NSW Anti-slavery Commissioner’s GRS webpage for more information.

Do you agree to provide this information?

Response type

Checkbox (Agree)

B. Scheme membership (SCM0020) *

Information and technology - Electrical devices and equipment

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Conditions of Participation

Legal capacity:

The Respondent must have the legal capacity to enter into the Proposed contract for the provision of AV Maintenance and Support Services.

Financial capacity:

The Respondent must confirm that it is not insolvent, bankrupt or currently in liquidation or administration.

Commercial and technical abilities:

The Respondent must demonstrate that it is prequalified as an “advanced registered supplier” under the NSW Government ICT Services scheme

SCM0020 under at least one of the following sub-categories:

• G03 Telephony including delivery as a service

• P01 Fixed, mobile, satellite, networking equipment

at the time of the award of the contract.

Response type

Checkbox (Agree)

**To access details, please refer to the related links .**


Location

New South Wales   :   Central West   :   Far North Coast   :   Far West   :   Hunter   :   Illawarra   :   Mid North Coast   :   Murray   :   New England   :   Orana   :   Riverina   :   Southern Highlands   :   Sydney  

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