Ergon Retail – Debt Management Services

Notice of upcoming Expression of Interest (EOI)

Ergon Energy Retail is commencing a procurement for the provision of debt management services.

An EOI is due to be released in early June 2025. All relevant documentation (including the Technical Specification, Proposed Agreement and Response Schedules) will be available via SAP Ariba.

Vendors who wish to submit an EOI response need to be registered as a Supplier on SAP Ariba and express their interest in participating.

Vendors who register their interest in accordance with the instructions below will be notified upon release of the EOI.

Vendors who are already registered in Energy Queensland’s realm in SAP Ariba - email the Contact Officer at Dave.Ellem@energyq.com.au expressing your interest in participating. The email subject should contain the event title 'SR48971263 - Ergon Retail – Debt Management Services' and the Vendor should confirm the email address of its Ariba contact.

Vendors who are not yet registered in Energy Queensland’s realm in SAP Ariba - will be required to register their interest by sending an email to the Contact Officer: Dave.Ellem@energyq.com.au

The email subject should contain the event title 'SR48971263 - Ergon Retail – Debt Management Services' and the following information:

1) Business legal entity name (as displayed in the Australian Business Number (ABN) lookup)

2) ABN

3) Registered business street address

4) Contact name

Note: The Contact person (i.e., the Ariba Administrator) needs to be someone within the business that has authority to provide financial data such as bank account details. Additional contacts/users can be added by this authorised contact once registration is complete.

5) Contact phone number

6) Contact email address

Note: A generic email address is preferable (e.g., tenders@domain... or admin@domain...) to ensure staff changes do not impact the supplier record and/or receipt of event notifications. Additional contacts/users can be added by the authorised contact once registration is complete.

ONCE THE EOI HAS BEEN PUBLISHED

Vendors will receive an email to access the EQL SAP Ariba realm via a link contained in the email notification.

Vendors must accept the Prerequisite Bidder Agreement under the ‘Review and Accept Prerequisites’ tab to ensure all system generated notifications are received. This includes, but is not limited to, Content updates and changes to Event Timing.

If the Vendor elects to submit a response, it must do so using SAP Ariba only. Submissions provided via email, or the tendering portal will not be considered for evaluation.

Vendors are encouraged to read all relevant SAP Ariba documentation located at https://www.energyq.com.au/suppliers

All queries are to be directed to Dave.Ellem@energyq.com.au